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Accounts Receivable Specialist

Full Time



The Accounts Receivable Specialist is responsible for tracking and resolving outstanding payment issues and generates weekly aging reports in a timely manner. The Accounts Receivable Specialist should display a positive and proactive
attitude, strong organizational skills, and the ability to prioritize and multitask and be a strong communicator, both paper and over the phone, in performing these duties that help the organization achieve its mission, vision while demonstrating and adhering to the core values.


Essential Functions Statement(s):
Maintains and audits all accounts receivables/credits over 45 days old on at least a monthly basis documenting
notes for productivity.
Communicates effectively with other billing staff on improvements for billing primary and secondary claims.
Reviews insurance EOBs for possible processing errors.
Responds to denials and requests/correspondence for more information within a two day time period.
Reviews of accounts to ensure accounts billed in the practice management system. (sent out to payer).
Reviews of accounts to ensure accounts are received by payer and either processed or in process after 30 days
from date of filed.
Ensures balances are accurately designated between insurance and patient.
Assists patients with questions on the phone or face to face.
Researches credit balances for specific insurances assigned.
Assists in education of other staff specific to payers assigned.
Be the representative for specific payers for the organization and attend any recurring meetings with the payer.
Reviews patients newly scanned insurance cards and notifies the insurance verification representative of any
Reports any claim issues to supervisor.

Competency Statement(s):
Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
Adaptability – Ability to adapt to change in the workplace.
Analytical Skills – Ability to use thinking and reasoning to solve a problem.
Applied Learning – Ability to participate in needed learning activities in a way that makes the most of the learning experience.
Communication – Ability to communicate effectively with others using the spoken and written word.
Customer Oriented – Ability to take care of the internal and external customers needs while following company
Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
Judgment – The ability to formulate a sound decision using the available information and resources. Strong
business and political acumen.
Organized – Possessing the trait of being organized or following a systematic method of performing a task and/or
presenting material.
Problem solvingthe individual identifies and resolves problems in a timely manner and gathers and analyzes
information skillfully.

Education and Experience:
High School Graduate or General Education Degree (GED).
One – Two years related experience.
Knowledge of CPT/HCPCS/ICD-10 codes.

Computer Skills:
Intermediate computer skills, Microsoft Office, Billing Software

Keenbee Talent Solutions is a Native Alaskan Women owned sdb specializing in the placement of highly skilled professionals in Accounting, Finance, IT/MIS and Cleared Federal Government positions. Keenbee Talent has been in business since 1997 servicing New Mexico and the surrounding states with high results. Keenbee Talent Solutions is an equal opportunity employment agency. We do not discriminate based on race, color, national origin, religion, ancestry, sex, age, disability, serious medical condition, spousal affiliation, sexual orientation, gender identity, or other classifications protected under the law.


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