Website REQUEST TECHNOLOGY
Contract – Business Analyst, Knowledge Management
Rate: Starting at $50/hr.
Location: Hybrid role in either location
Chicago, IL/Dallas, TX
*This role is open to Contract-to-hire*
*Candidates must directly apply to posting for consideration. Third party agency calls/emails will be denied*
Qualifications
- Bachelor’s degree required.
- Minimum 3-5 years of experience in knowledge or information studies.
- Strong understanding of KM principles and processes.
- Business process re-engineering and project management skills.
- Fluent in change management practices.
- Proficient in breaking down knowledge and information silos.
- Proficient in SharePoint, Microsoft Office, Confluence and Jira.
- Experience in ServiceNow a plus.
- Experience with agile software development.
Responsibilities
- Interface with stakeholders to identify, analyze and research business needs.
- Create documentation including business requirements, user stories, acceptance criteria, feature descriptions, user guides, process flows, and presentations.
- Conduct analysis and research regarding best practices in the industry for KM frameworks.
- Conduct analysis and research to define the internal knowledge estate.
- Document current state and assist in future state design.
- Conduct gap analysis to inform overall strategy and prioritization of work.
- Define, clarify, and manage changes to scope.
- Participate in development of knowledge tools and approaches.
Full-Time
To apply for this job please visit www.jobvertise.com.