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Contract – Business Analyst, Knowledge Management

Full Time


Contract – Business Analyst, Knowledge Management

Rate: Starting at $50/hr.

Location: Hybrid role in either location

Chicago, IL/Dallas, TX

*This role is open to Contract-to-hire*

*Candidates must directly apply to posting for consideration. Third party agency calls/emails will be denied*


  • Bachelor’s degree required.
  • Minimum 3-5 years of experience in knowledge or information studies.
  • Strong understanding of KM principles and processes.
  • Business process re-engineering and project management skills.
  • Fluent in change management practices.
  • Proficient in breaking down knowledge and information silos.
  • Proficient in SharePoint, Microsoft Office, Confluence and Jira.
  • Experience in ServiceNow a plus.
  • Experience with agile software development.


  • Interface with stakeholders to identify, analyze and research business needs.
  • Create documentation including business requirements, user stories, acceptance criteria, feature descriptions, user guides, process flows, and presentations.
  • Conduct analysis and research regarding best practices in the industry for KM frameworks.
  • Conduct analysis and research to define the internal knowledge estate.
  • Document current state and assist in future state design.
  • Conduct gap analysis to inform overall strategy and prioritization of work.
  • Define, clarify, and manage changes to scope.
  • Participate in development of knowledge tools and approaches.

Tagged as: PStrongUCon

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