Website Election Assistance Commission
TECHNICAL COMPETENCIES Demonstrated experience and knowledge of cyber security technology and operations, to include comprehensive risk management and compliance programs. Experience in identifying and applying best practices in cybersecurity, acquisition of technology, and the relevant policies, procedures, practices and principles necessary to ensure successful delivery of IT investments. Evaluating security programs to anticipate, assess, and minimize system vulnerabilities. Participating in the implementation of systems security policies, guidelines and procedures. Customer service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. GENERAL COMPETENCIES Interpersonal Effectiveness: Skill in responding appropriately to a diversity of groups and individuals in a variety of challenging situations. Demonstrated ability to be tactful and to treat others with respect. Skill in developing networks, achieving cooperation, and collaborating with others when appropriate. Critical Thinking: Skill in purposeful, self-regulatory judgment that results in interpretation, analysis, and evaluation of all relevant considerations while remaining flexible, fair-minded in evaluation, prudent in making judgments, diligent in seeking relevant information, and persistent in seeking results. Influencing/Negotiating: Skill in influencing others to accept and implement recommendations and in building consensus. Ability to effectively resolve significant or controversial issues. Written and Oral Communication: Demonstrated ability to clearly, succinctly, and convincingly express facts and ideas both in writing and orally. Skill in listening and appropriately responding to the ideas, points of view, or concerns of others. External Awareness: Skill in identifying and keeping abreast of legislation, policies and economic, political, and social trends that affect the EAC.
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