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Director of Restaurants and Bars

All Types

Website Brown Palace Hotel & Spa

Overview

Plan and manage the Restaurants, Bars, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Responsibilities

    – Direct the day to day operations of the restaurants and room service for breakfast, lunch and dinner periods. Direct the day to day operations of the bar operations.

    – Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.

    – Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).

    – Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc…) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

    – Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

    – Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.

    – Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.

    – Comply with attendance rules and be available to work on a regular basis.

    – Perform any other job related duties as assigned.

Salary Range $80-$100K Annual Salary
About Us

The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!Don’t meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.
Associated topics: administrative officer, administrative support, assist, asso, beverage, document, operation, operational assistant, operations director, support

Tagged as: Administrative Officer, Administrative Support, Assist, Asso, Beverage, Document, Operation, Operational Assistant, Operations Director, Support

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