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Head of IT Operations (not engineering)
Senior leadership role responsible for 24×7 availability, operational resilience, and regulatory compliance across all IT systems and services.
- Investment Mgt firm (400B+ AUM)
- Report to CTO
- Team size: 30
- Location: San Francisco (Full relocation provided)
- Hybrid schedule
- Comp: 500k – 700k
Drive infrastructure strategy, manage vendor relationships, and oversee governance processesfocusing on continuous improvement, risk mitigation, and alignment with business and regulatory priorities.
Experience managing infrastructure from a service delivery, risk, and compliance perspectivepreferably within financial services, investment management, or similarly regulated industries is needed.
Required Experience
- Proven leadership in technical operations and team management
- Investment management or broader financial services
- Managing critical, firm-impacting incidents
- Exceptional communication skills for high-pressure problem resolution
- Strong background in cloud operations and vendor management
- Broad IT operations experience across infrastructure, support, and governance
- Executive presence with a boardroom-ready mindset
- Commitment to service excellence and stakeholder engagement
- MBA or other relevant discipline is ideal
Full-Time
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