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Hospital Custodian

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Website CorTech LLC

Hospital Custodian
Pay Rate: $13.50/HR

Position Summary:

Under general supervision, performs environmental services necessary to maintain the hospital in an orderly, safe, sanitary and attractive condition. Primary responsibilities include, but are not limited to, cleaning of patient rooms, patient support areas, surgical areas, offices and ancillary departments per department policy.

Ethics and Compliance:

Demonstrates an understanding of and adherence to the Code of Conduct.
The employee’s conduct reflects the Company’s Values and a commitment to the Code of Conduct.
Reports concerns to the appropriate individual.
Demonstrates an understanding of the Health Insurance Portability and Accountability Act by following all of the privacy policies and procedures designed to protect patient information.
Supports hospital’s mission and vision philosophy.

Demonstrates accuracy and thoroughness
Displays commitment to excellence
Looks for ways to improve and promote quality
Completes work within appropriate time frame
Demonstrates ability to set priorities
Demonstrates self-motivation in performing job duties
Adheres to the policy and process governing absences and/or tardiness
When assignment is complete, seeks additional tasks to be done.

Completes all orientation and annual requirements according to hospital policy in a timely fashion
Attends department meetings per expectations
Masters new work routines, methods and techniques
Seeks ongoing education to improve job performance
Serves as resource person and assists in orientation of new personnel.
Customer Service

Consistently displays behavior that enhances the image of the organization as evidenced by professional and courteous behavior toward all customers including co-workers.
Embraces and demonstrates on a consistent basis, the hospital’s customer service initiatives and expectations of performance including HCAHPS standards.
When dealing with others, practices good active-listening techniques.
Seeks to understand others’ concerns or problems.
Asks questions, show empathy and builds rapport.
Responds promptly and appropriately to customer needs.
Seeks to find solutions to issues and challenges
Effectively refers matters to the appropriate person when necessary, making sure that the customer’s needs are being met.
When presented with constructive feedback, takes the time to learn from the experience and changes behavior accordingly.
Always upholds confidentiality, respects ethnic, social and cultural diversity of patients and colleagues.
Takes pride in and ownership of the hospital’s physical environment.
Environmental Safety

Maintains a clean and safe environment utilizing proper infection control procedures at all times.
Adheres to and supports the hospital smoking policy.
Is knowledgeable of and follows emergency procedures.
Is competent and responsible in following safety and Security policies of hospital.
Uses all equipment in a safe and effective manner.
Is knowledgeable of the contents of the MSDS manual.
Patient Safety/Performance Improvement

Demonstrates understanding of compliance with the national patient safety goals as appropriate to their role.
Supports and participates in the goals of the organization s quality improvement, risk management and patient safety program.
Follows established guidelines for reporting a significant medical error or unanticipated outcome in the patient’s care which results in patient’s harm.
Attends in-service presentations and completes mandatory education week, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aide and Blood borne Pathogens, Hazardous Communications, Emergency Procedures and Job Safety).
Adheres to hospital/department dress code.
Wears unobstructed name badge at all times while on duty.
Is knowledgeable of the need to report actual and potential patient safety issues to their supervisor and/or through the facility occurrence reporting system as evidenced by verbalizing examples of reportable patient safety issues and appropriately submitting occurrence reports.
Demonstrates knowledge of the occurrence reporting system. Uses system to report potential patient safety issues.

Associated topics: animal care, clean, custodial, custody, feed, house cleaner, housekeeping, janitorial, sanitize, wash

Tagged as: Animal Care, Clean, Custodial, Custody, Feed, House Cleaner, Housekeeping, Janitorial, Sanitize, Wash

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