Information Technology Specialist

Qualifications: To be considered for this position, you must meet either the requirements specified in the section titled Education OR the requirements specified in the section titled Experience. Basic Requirements: Education: All academic degrees and coursework must be from an accredited or pre-accredited institution. Undergraduate or Graduate Education: must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master’s degree or equivalent graduate degree; or 2 full years of progressively higher level graduate education leading to such a degree. GS-11: Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree. NOTE: If you are using education to qualify, you MUST provide transcripts to receive consideration. OR For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below: GS-09 and GS-11 1. Attention to Detail – Performs testing, quality assurance, configuration, installation, maintenance of resources used for the transmission of information in data, voice and/or video format. Ensures systems availability, functionality, integrity, and efficiency. 2. Customer Service – Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. 3. Oral Communication – Coordinates support services in response to customer needs. Develops standards and procures for applications and coordinates efforts with team members. 4. Problem Solving – Ensures the confidentiality, integrity, and availability of data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. AND Specialized Experience: GS-09: Specialized Experience: One full year of specialized experience equivalent to the GS-07 level in Federal service or private sector. Qualifying experience involves performing the following types of duties: assessing service and information requirements needed to complete automated litigation support (ALS) projects. This would include knowledge of database creation and utilization using programs such as IPRO Eclipse SE Admin/Desktop, CloudNine Law, Relativity, Everlaw; and electronic data acquisition and processing, and pre-trial and trial support, including courtroom presentation services using programs such as TrialDirector. GS-11: Specialized Experience: One full year of specialized experience equivalent to the GS-09 level in Federal service or private sector. Qualifying experience involves independently performing the following types of duties: assessing service and information requirements needed to complete automated litigation support (ALS) projects as well as making recommendations. This would include knowledge of database creation and utilization (using programs such as IPRO Eclipse SE Admin/Desktop, CloudNine Law, Relativity, Everlaw, and electronic data acquisition and processing; pre-trial and trial support, including courtroom presentation services using programs such as TrialDirector. Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.