Website Army Installation Management Command
.Work experience, education, and/or specialized intensive training sufficient to demonstrate IT knowledge and skill in: – Participating in the planning and delivery of a full range of IT customer support services; – Installing, configuring, upgrading and trouble shooting hardware and software components; – Presenting formal and informal training and assistance to customers; – Reporting, responding to, and resolving customer requests. Qualifying education is graduate education in one of the following fields of study: computer science, engineering, information science, information systems management, or technology management, or has provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
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