Website Immediate Office of the Commander-in-Chief of the U.S. Army
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
30 Percent or More Disabled VeteransCurrent Department of Army Civilian Employees Applying to OCONUS PositionsCurrent Permanent Department of Defense (DOD) Civilian Employee (non-Army)Excepted Service Overseas Family Member AppointmentFamily Member Preference (FMP) for Overseas EmploymentInteragency Career Transition Assistance PlanMilitary Spouse Preference (MSP) for Overseas EmploymentMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferReinstatement
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience:
One year of specialized experience with includes: 1) Providing technical oversight in the analysis, design, documentation, assessment, and management of the enterprise structural framework to accomplish agency mission, goals and objectives; 2) Develop and promulgate Information Technology strategy, policy, guidance, and plans for an organization; 3) Monitor Information Technology strategy, policy, guidance, and plans to ensure consistency and compliance with agency directives; 4) Applying Information Technology project management processes and procedures, including financial management, resource management and contract administration, to achieve assigned program cost, schedule and performance objectives; and 5) Functioning as a technical authority to internal and external contacts regarding the application of strategies, standards and methods for the development or refinement of enterprise-level computer operation solutions and data management initiatives. IT Related Experience:
Experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-12. You will be evaluated on the basis of your level of competency in the following areas:
Information Technology Configuration ManagementInformation Technology Policy and PlanningPlanning and EvaluatingRequirements AnalysisTechnical Documentation Development Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).
To apply for this job please visit www.usajobs.gov.