Information Technology Specialist (Information Security)

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Applying to OCONUS Positions Current Department of Defense (DOD) Civilian Employee (non-Army) Excepted Service Overseas Family Member Appointment Executive Order (E.O.) 12721 Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouse Preference (MSP) for Overseas Employment Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the eexpeience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. One year of specialized experience which includes 1) Conduct Command, Control, Communications and Computers (C4)/Cyber policy and strategy planning for joint military operations; 2) Develop joint operation (OPLANs), contingency (CONPLANs), and base plans (BPLANs) for C4/Cyber mission requirements; AND, 3) Implement C4/Cyber policies, plans, program, and/or operational procedures. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). IT-related experience demonstrating each of the four competencies listed below: (1) Attention to Detail – Complete thorough and accurate work independently, even in the most difficult or stressful situations. Occasionally review work completed by others. (2) Customer Service – Resolve routine and non-routine problems, questions, or complaints. Develop and maintain strong, mutually supportive working relationships with customers. Conduct evaluation of support to determine quality of services and customer satisfaction, and recommend procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication – Convincingly convey complex information to customers. Present thoughts that are well- organized and demonstrate confidence in the facts and ideas. Adjust style when working with individuals with different levels of understanding; use various methods to explain and convey information. (4) Problem Solving – Solve complex or sensitive problems by developing and proposing strategic alternatives. Identify possible conflicts and shared benefits. Help team anticipate problems and identify and evaluate potential sources of information; provide feedback and coaching to others to help solve problems. Engage appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs. Evaluate the effectiveness of decisions and adjust future decisions as appropriate. You will be evaluated on the basis of your level of competency in the following areas: Information Resources Strategy and Planning Leadership Planning and Evaluating Strategic Thinking Writing Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).