Website U.S. Marine Corps
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to having IT-related experience demonstrating each of the four competencies listed above, applicants must have one year of specialized experience at the next lower GS-grade (or equivalent). Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-11) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: (1) Assessing Installation and Logistics (I&L) and existing infrastructure, equipment, and developed policies to govern IT logistics activities and maintenance services support plans; (2) Conducting synchronized activities into each affected Program of Record in order to attain sustainment models and required maintenance services throughout its life cycle; (3) Developing a strategic level IT Maintenance and Sustainment logistics strategy, policy, or plan through effective strategic level taskings that enable continuous technology insertions and sustainment of such technologies; (4) Establishing metrics to measure and evaluate IT Maintenance and sustainment performance and total cost maintenance processes to conduct audits of programs and projects; and (5) Providing policy guidance to IT management, staff, and customers to ensure that each of the Information Technology infrastructure and their services are reliable, available, and durable. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ OR https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ .
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