Information Technology Specialist (SYSANALYSIS/APPSW/INFOSEC)

You must meet the United States Office of Personnel Management’s (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Information Technology (IT) Management Series, 2210 (Alternative A). Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For the GS-13 grade level, the next lower grade level is a GS-12. Applicants must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the federal service. Specialized experience for this position includes: Experience participating in the remediation of security incidents or vulnerabilities; and Experience using DevSecOps procedures to monitor infrastructure and/or cloud-based services. For the GS-14 grade level, the next lower grade level is a GS-13. Applicants must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the federal service. Specialized experience for this position includes: Experience responding and resolving infrastructure/security incidents or vulnerabilities; and Experience using DevSecOps procedures to monitor and maintain infrastructure and/or cloud-based services to ensure system integration; and Experience providing cyber security input on product planning and execution, such as acquisition related documents. In addition to meeting specialized experience: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.