Website Southwestern Power Administration
IT Related Experience: You must have IT-related experience demonstrating each of the four (4) competencies in considerably difficult situations which generally require little or no guidance. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification) as appropriate. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: A qualified candidate’s online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience for this position is defined as one year of experience equivalent to GS-12 performing ALL of the following: Developing and/or implementing cybersecurity plans, policies and/or procedures; Participating in audit reviews, vulnerability and/or risk assessments, security tests and evaluations, and other accreditation activities in order to ensure systems are fully accredited and comply with all applicable security standards; and Monitoring systems compliance with IT security standards and regulations.
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