IT Program Manager-Vendor Management, NB-2210-VI

You must meet the following requirements by the closing date of this announcement: You must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail-Generally demonstrated by tasks where the applicant is thorough when performing work and conscientious about attending to detail. Customer Service-Generally demonstrated by tasks where the applicant works with customers to assess their needs, provide information, resolve their problems, knows about available services; and is committed to providing quality products and services. Oral Communication-Generally demonstrated by tasks where the applicant expresses information to individuals or groups effectively, considers the audience and nature of the information; makes convincing oral presentations; listens, and responds appropriately. Problem Solving-Generally demonstrated by tasks where the applicant identifies problems; determines accuracy and relevance of information; and uses sound judgment to evaluate alternatives, and make recommendations. In addition: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-V band level or GS-13 grade level in the Federal service. Examples of specialized experience for this position include: Developing or interpreting policies, procedures, and strategies as it relates to the planning and delivery of IT services. AND Participating or leading programs and/or projects related to enterprise application modernization initiatives. The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure any credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.