IT Specialist (Network)

Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below. IT Specialist (Network) Competencies: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. This skill is generally demonstrated by assignments managing IT projects that necessitate careful planning, tracking, and financial oversight. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. This skill is generally demonstrated by assignments where the applicant is the point of contact for resolving customer IT issues and ensuring their satisfaction. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. This skill is generally demonstrated by assignments where the applicant troubleshoots complex IT issues and finds effective solutions. IT Specialist (Network) Specialized Experience: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-13 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position. Conducting IP network technical analysis and determining requirements for projects. Leading IP network projects from planning through implementation. Leading resolution of network issues in IP service delivery such as in LAN (Local Area Networking), WAN (Wide Area Networking), SD-WAN (Software Defined WAN), Optical Networking, Wireless Networking (WIFI), remote access, data center, and cloud service delivery; Implement network security tools, systems and infrastructure including firewalls, VPN and remote access solutions, MFA, identity policy management and enforcement systems, and zero trust architectures; Demonstrated experience and familiarity with both IPv6 and legacy IPv4 network protocols; and Providing expert technical guidance and troubleshooting on critical IP network issues and incidents.