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IT SPECIALIST (NETWORK/CUSTOMER SUPPORT)

Full Time

Website Air National Guard Units

Your application MUST contain a DETAILED description (how, when , where, and at what level) in your own words (not copied) of civilian and/or military training/experience/education as it relates to the general and specialized experience, KSA/Competencies, and any other requirements (certifications, education, selective placement factors) that are in announcement and/or questionnaire. If resume is NOT detailed in these requirements; your application ranking on your responses may be lowered/changed or you could be deemed not eligible/qualified. NOTE: You may add a supplement page (as above; it must address how, when, where and at level) to your resume to address requirements separately. Military Grades: SSgt – MSgt GENERAL EXPERIENCE: Must possess experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must possess at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Substitution of Education for Specialized Experience – For the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. *If you are using substitution of education for specialized experience to assist in qualifying for this position, you must provide transcripts to support your Educational claims.

Tagged as: It, NetworkCustomer, Specialist, Support

To apply for this job please visit www.usajobs.gov.


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