Website Air National Guard Units
Military Grades: E3 – E6 Compatible Military Assignments: 3D0X2, 3D1X2, 3D1X3 GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: GS-09: Must have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. Knowledge of IT concepts, principles and practices sufficient to solve complex hardware and software component issues and maintain the availability of communication lines and equipment. Knowledge of IT standards and equipment sufficient to install, configure, and test network components such as routers, hubs, switches, servers, and network interface devices. Knowledge of network principles, concepts, equipment, and tools sufficient to assist in planning and maintaining network services; to install, test, and configure workstations and peripherals; and to instruct and assist customers in accessing network services. Knowledge of configuration management concepts and life cycle management concepts sufficient to identify the need to upgrade or enhance network component capabilities in response to network problems and deficiencies. Knowledge of customer support principles sufficient to receive, responds to, and ensures resolution of problems. Knowledge of methods, concepts, and procedures for documenting problem analysis and resolutions sufficient to maintain records of activities.– Knowledge of network security principles; use concepts, experience, and methods sufficient to give needed guidance or training to customers to prevent problem recurrences and collaborate with specialists in resolving very complex problems. Ability to apply testing and data analysis methods to resolve operating problems. Ability to write portions of user manuals and instructions.– Ability to communicate effectively, both orally and in writing. GS-11: Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Expert knowledge of the mission, objectives, terminology, and management practices in the organization to recognize probable areas of interaction and overlap between proposed and existing systems. Knowledge of commonly used communications systems, technology, and operations, as well as established methods, procedures, regulations and other guides that relate to a particular area. Comprehensive knowledge of IT concepts, principles, methods and practices to plan network services that support customers’ requirements. Ability to define problem areas, gather and analyze factual data, and form and communicate conclusions and recommendations. Knowledge of communications systems and network systems technology and operations, sufficient to plan, manage, integrate, and/or execute communications and network systems, services, or operations needed to satisfy the customer’s needs. Knowledge of network systems design, development, testing, installation, operation , management, and maintenance. Comprehensive knowledge and skill in applying DOD, AF, and NGB policies, standards, directives, and operations manuals to perform systems analysis, evaluate approaches, offer advice, define alternative approaches, and coordinate requirements regarding the merits of proposed applications, design changes, etc., for the customer. In-depth knowledge of hardware, software, network operations functions, packet switching, communications protocols, and diagnostic tools to analyze difficult and complex system and end user problems, furnish assistance, and provide resolution. Skill in relating the facets of the work to the overall network architecture and overall project scope to evaluate new systems to be integrated or converted so they work within current or proposed architecture and provide alternatives, costs, training concerns, and recommendations for conversion and/or integration. Knowledge of Data Links equipment and operational parameters to assist with planning, configuring, and maintaining data link and Common Operational Picture (COP) systems. IAW DoD 8570 requirements for position requires Special Experience Identifier (SEI) 264 Information Assurance Knowledge Level Table IAT II. IA Technical Level II personnel provide network environment and advanced level computing environment support. This position has privileged network access.
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