IMPORTANT INFORMATION: This position requires military membership in the Puerto Rico Air National Guard (PRANG). If you are not a military member of the PRANG (i.e., member of the PR Army NG, civilian, active-duty Airman, prior service, Airman member from another state, reservist, IRR, State Guard, etc.), you must contact the ANG Recruiting and Retention Superintendent (RRS) Office at (787) 787-289-1400 extension 1713 or (787) 529-2094 and request the PRANG Military Basic Requirements (MBR) Certification. If the MBR Certification is not submitted, or you do not meet the requirements to be a member of the PRANG, your application will not be screened. AREA OF CONSIDERATION: HRO MUST process and clear the Department of Defense (DoD), Priority Placement Program (PPP), prior to advertising all internal and external job vacancies and promotion announcements. Area 1 = All permanent Technician Enlisted members (NG T32/NG T5) within the Puerto Rico Air National Guard. Area 2 = All indefinite Technician Enlisted members (NG T32/NG T5) within the Puerto Rico Air National Guard. Area 3 = Enlisted currently serving members of the Puerto Rico Air National Guard. Area 4 = Enlisted Prior (former) members of the Puerto Rico Air National Guard. Area 6 = Applicants who meet all requirements to become Enlisted of the Puerto Rico Air National Guard. (If the MBR certification is not submitted, your application will not be screened). First round consideration will be given to Area 1 Candidates. (All other Areas will be screened only in the event that there are no qualified or recommended Candidates). To prevent a grade inversion, military rank allowed for this position will be determined at the final evaluation of the vacancy announcement considering the military rank of the supervisor. Acceptance of any military technician position may cause the termination of entitlements and eligibility for all military bonuses and student loan repayments. For further information you must contact the appropriate military Education Office. DUTIES: As a IT SPECIALIST (PLCYPLN)(D2172P01), GS-2210-11, you will serve as a senior information technology (IT) and communications specialist and consultant to management in support of installation IT and communications policy and plans to include the unit’s ability to provide command, control, communication, computer, and intelligence (C4I) programs essential to the operations, training, and readiness missions. Analyzes organizational processes and procedures through assessment of management, operational, technical and administrative practices pertinent to the organization. Identifies process, system, and training deficiencies by applying defect prevention principles and root cause problem resolution techniques and recommends corrective action for each. Duties involve a wide range of IT and communications management activities that extend and apply to the entire organization. Serves as an advisor to the Commander and senior staff members regarding compliance, readiness posturing, and mission limiting issues. PHYSICAL DEMANDS: Work is administrative in nature with no special physical demands. There is a requirement to walk, stand, bend, and carry light items. WORKING ENVIRONMENT: Work is performed in an office setting involving everyday risks or discomforts that require the normal safety precautions. The area is adequately lighted, heated, and ventilated. Visits to production areas are infrequent and relatively free of hazards. QUALIFICATIONS: You will lose consideration for the position if your application does not include all the information/documents requested on the vacancy announcement. The USAJOBS Resume must include a clear and detailed narrative description, in your own words, of how you met the required GENERAL and SPECIALIZED experience. Experiences copied from a position description, vacancy announcement or other reference material constitutes plagiarism and will disqualify you from the position. National Guard military (part-time) service is considered as full-time experience when evaluated against the qualification requirements. The applicant is credited with an actual number of months the member has been in the National Guard provided such service is related to the position to be filled. SELECTED FACTOR: Security + CE certification is a mandatory requirement for this position as per DODI 8570-M (a copy of the certificate must be submitted with your application). GENERAL EXPERIENCE: Applicant must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: Applicant must possess at least THELVE (12) months of specialized experience at the next lower-level GS-09 or the equivalent THIRTY-SIX (36) months of specialized experience performing or supervising duties such as design, development, testing and applications, both hardware and software sufficient to assess the organization’s IT business requirements; review, analyze, and resolve difficult and complex technical problems involving systems compatibility, both installation-wide and external interoperability, circuits, switches, distribution, satellite linkages, and networking; developing IT policies and plans and to assess impact of changed policy on the organization’s current IT plans and programs; performing feasibility studies, perform cost analysis review, develop investment plans, and recommend a best course of action along with suitable alternatives; review and consult on IT and communications related contracts; working knowledge of the DoD and Air Force budgetary system/legal requirements and how they apply to planning and programming of communications systems.