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IT Specialist (SysAdmin)

Full Time

Website National Park Service

In order to qualify, you must meet the experience requirements described below. Your resume must clearly describe your relevant experience.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: In addition to meeting the basic entry requirement, applicants must have specialized experience to be found qualified. In order to be rated as qualified for this position, we must be able to determine that you meet the specialized experience requirement – please be sure to include this information in your resume. To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade. To qualify for the GS-11 grade level, you must have 1 year of creditable specialized experience equivalent to the GS-09 grade level. Examples of work include, but are not limited to the following: Applying concepts, principles and methods including systems design, storage capacity management and backup and recovery assisting with maintaining databases and managing systems. Applying methods and tools for automating, developing, implementing or administering the server-side systems; and assisting in the development of a server management plan, including the development and documentation of server management processes. -OR- Education: Ph.D. or equivalent doctoral degree -OR- 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. To qualify for the GS-12 grade level, you must have 1 year of creditable specialized experience equivalent to the GS-11 grade level. Examples of work include, but are not limited to the following: Examples of the experience includes: Managing the installation and integration of systems and software updates or enhancements. Reviewing operating system, server, database and other logs to ensure system availability. Resolve technical and administrative problems. Troubleshooting system issues. Provides advice and guidance to customers in both written and oral presentations. There is no substitution of education for specialize experience at the GS-12 and above grade levels. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements by the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level. If selected at the lower grade, subsequent promotion to the next grade level will be processed without further competition dependent upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.

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