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Lead Custodian (500479)

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Website Cal State University (CSU) San Jose


Job Summary

Under the direct supervision of the Assistant Director for Custodial Operations and the general supervision of the Associate Director for Facilities Operations, the Lead Custodian works independently to mentor, provide guidance, train and instruct a group of custodians in proper use of equipment, supply materials, chemicals, and accepted custodial techniques in University Housing. The incumbent performs all duties in specifically assigned work area and is responsible for performing duties in other work areas as needed. Work areas are located within residential facilities and/or administrative offices and include the Classics residence halls, the Campus Village residential facilities and/or the trash/recycling rooms. Incumbent is responsible for maintaining the appearance and cleanliness of the work areas assigned and assisting Custodians in the performance of their duties. The Lead Custodian is required to use safe, approved methods and frequencies, which have been approved by University Housing Services. This position will be assigned to work weekends.

Key Responsibilities

  • Provides training in use of equipment, supplies and accepted custodial practices and techniques, and the safe use of equipment and materials
  • Responsible for coordinating the major aspects of the University Housing recycling/trash program
  • Assigns, review and inspect the work of assigned staff, including completing inspections forms
  • Assists in maintaining employee time records and reporting absences and providing input to employee evaluations
  • Plans, schedules and coordinates personnel and work assignments using computer or manual methods
  • Uses computer for communications, research of tools and supplies, documentation of job-specific details and creation of reports
  • Mentors and provides guidance to custodians for coordination of responsibilities, proper techniques and proper completion of work
  • Serves on-call emergencies when needed
  • Empties trash and recycling receptacles into building trash chute or exterior dumpster
  • Mops floors and removes spills as needed in trash rooms and compactor rooms
  • Ensures that trash immediately outside building entrances/stoops is picked up
  • Remove trash and recycling bins from compactor and/or trash rooms using motorized vehicle to designed pick up area
  • Provides daily custodial service during summer season to ensure quick turnaround of facilities as needed
  • Performs assigned deep cleaning tasks during winter and/or spring breaks
  • Ensures daily cleanliness and appearance of assigned work area which may include residence hall, suites, apartment complex, trash rooms and/or administrative areas
  • Reports all damages encountered while maintaining assigned work area
  • Submits maintenance requests for any needed repairs to equipment, fixtures, infrastructure, etc
  • Ensures graffiti is either removed or reported for removal
  • Completes floor stripping, waxing and buffing on a regular basis
  • Utilizes wet vacuum to clean flooded areas of assigned work area as needed
  • Performs carpet cleaning as needed
  • Completed vacuuming of all carpeted area using commercial vacuum or sweeper as needed
  • Replenishes paper goods (seat covers, toilet paper and paper towels), soap and hand sanitizer supplies as needed
  • Maintains well stocked and organized custodial break room, sink and/or storage room
  • Provides daily custodial service during summer season to ensure quick turnaround of facilities as needed
  • Performs assigned deep cleaning tasks during winter and/or spring breaks
  • Completes full scale cleaning of bathrooms
  • Disinfects scrubs and regularly maintains communal and individual shower areas

Knowledge, Skills & Abilities

  • Ability to lead the work of others including the ability to provide on-the-job training, and feedback on work performance
  • Demonstrated working knowledge of the methods, materials, chemicals, and equipment used in custodial work
  • Prior knowledge of custodial safety and sanitation
  • Ability to measure methods appropriate to custodial operations
  • Prior demonstrated ability to operate alone and within a team environment communicating with supervision personnel
  • Ability to work effectively with frequent interruptions and coordinating multiple tasks at one time; maintain cooperative working relationships with administrators, faculty, staff, coworkers, and students; work alone as well as with other staff when assigned to do so; handle a high degree of customer contact
  • Ability to analyze situations and take effective action; read and write at a level appropriate to the duties to the position; exercise care and follow instructions when using janitorial supplies or equipment as well as follow simple oral and written instructions; perform complex tasks involving independent judgment, accuracy and speed
  • Ability to multi-task to support the “One Stop Shop” model of Higher Education Customer Service and coordinate deadlines
  • Ability to use different types of custodial equipment including vacuum, high speed floor buffing machine, regular floor buffer, and standard carpet extractor, portable upholstery cleaner and wet/dry vacuum
  • Excellent oral and written communication skills
  • Ability to work in 3 story low-rise double corridor residence halls without elevators, a 12-story high-rise tower residence hall with elevators, a 7-story mid-rise residential suite building with elevator, a 15-story high- rise residential apartment complex with elevator and a 8-story high-rise staff and faculty residential apartment complex with elevators located on campus
  • Ability to lift and carry heavy equipment, trash and recycle up to 45 pounds for up to 4 hours; move objects up to 50 pounds if necessary ; walk and stand up to 7 hours; work both inside and outside of buildings
  • Ability to work at a computer terminal and desk for long periods of time on projects; understand, interpret and apply policies and regulations in specific situations; observe rules, regulations and expectations to ensure a safe working environment
  • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
  • Ability to work alternative work schedule including weekends and some holidays
  • Excellent customer service and public relation skills

Required Qualifications

  • Equivalent to one to two years of related custodial experience and providing on-the-job training and leadership to others. Requires the possession of a valid California Driver’s License for the operation of any vehicle or equipment required for position and in any emergency situation.


A valid driver’s license is required for this position. Out of state candidates selected for the position must obtain a State of California driver’s license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.

Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.

Preferred Qualifications

  • 3 years of experience as a custodian or lead custodian
  • Training experience
  • Experience working in a residential or university environment
  • Experience working with custodial cleaning equipment
  • Basic computer skills and knowledge


Classification: Lead Custodian
Anticipated Hiring Range: $3,300/month – $3,500/month
Salary Range: $2,921/month – $5,138/month

San Jos State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: May 13, 2021 through May 31, 2021. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university’s third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San Jos State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Closing Date/Time: Open until filled
Associated topics: animal care, clean, custodial, custodian, custody, feed, janitor, janitorial, sanitize, wash

Tagged as: Animal Care, Clean, Custodial, Custodian, Custody, Feed, Janitor, Janitorial, Sanitize, Wash

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