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Manager, Asset Protection

All Types

Website Macys


Macy s is proudly America s Department Store. There s a reason we ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy s is also known for giving back to our communities. Now is an exciting time to join Macy s. The face of retail is changing, and change requires innovation. Our industry-leading Asset Protection team uses the latest technology and analytics tools to reduce shortages and protect Macy s bottom line. Develop your skills with opportunities to specialize in areas such as Investigations, Organized Retail Crime, and Asset Protection Training. Join a team of colleagues who are committed to excellence and leadership development.

*Job Overview:*

Oversee all aspects of Security and support company profit objectives and customer service goals. In addition to perform other duties as assigned.

*Essential Functions:*

* Oversee all aspects of the Security operations in support of the company profit objectives and customer service goals.

* To protect and monitor company assets, alarms, property, employees, and visitors through the enforcement of Company and Security Policies.

* Hire, train and supervise the Security Staff.

* Communicate with Facility Management and MSC Asset Protection on shortage/security issues. Recommend solutions as necessary.

* Identify causes of shortage within the building to include the investigation of possible internal and/or external dishonest activity.

* Insure that all Corporate Security Policies and Procedures are being followed.

* Secure and monitor the movement of trailers in and out of the facility.

* Any other responsibilities management deems essential.

* Responsible for the management of Security fulfillment operations including but not limited to staff communications, staff balancing and work assignments, work scheduling and processing, throughput levels, and processing standards.

* Development and management of departmental budgets.

* Responsible for ensuring that department meets or exceeds performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan.

* Reviews analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.

* Manage and develop direct reports toward individual growth and performance excellence.

* Ensure consistent, thorough timely communication to subordinates, peers and senior management.

* Write and conduct performance appraisals for security staff.

* Provide a safe work environment for staff. Develop and enforce safe work practices.

* Regular, dependable attendance and punctuality.

*Qualifications and Competencies:*

* High School Diploma or equivalent required

* Bachelor’s Degree from 4-year college or university preferred

* 3-5 years direct experience

* Bachelor s degree or equivalent work experience.

* Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

* Resourceful and able to adapt quickly to changing priorities

* Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

*Physical Requirements:*

* Position requires prolonged periods of standing/walking around store or department

* May occasionally involve reaching above eye level, stooping, kneeling, or crouching.

* Must be able to apprehend shoplifters

* Ability to sustain long periods of time enclosed in surveillance areas.

* Frequently lift/move up to 30lbs

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*This job description is not all-inclusive, and Macy s Inc. reserves the right to amend this job description at any time. Macy s Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company s obligations under *[SFPC Art. 49]( here. Candidates for positions in Los Angeles ONLY can review their rights and the Company s obligations under *[LA MC Ch. XVIII Art. 9]( here. Candidates for positions in Philadelphia ONLY can review their rights and the Company s obligations under *[PC Ch. 9-3500]( here.*

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Tagged as: All, Oversee

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