Website HCL Americas
7 to 11 years of experience in enterprise network environment support and network operations. Provide in-depth technical support to customers through CISCO and other OEM of network domain. Technically aware customer service engineers who demonstrate excellent customer care skills. Cooperating with internal higher level network designers. Provide service improvement input wherever possible. May do proactive risk management Provide support on escalated issues and critical core technical jobs and coordinate with the OEM for escalated issues. Hands on working on F5 Load Balancer
CCNP, ITIL Certified (Preferred)
F5 Certifications (Preferred)
Excellent hands-on experience on the following technologies:
Routing protocols MPLS EIGRP, OSPF, BGP, IWAN
LAN Switching ACI VLAN, VTP, STP, Ether-Channel, CoS
WAN MPLS, MPLS/VPN, MPBGP TCP/IP protocol suite, Quality of Service
Application protocols HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
Data Center Network Management (L2 switches & Nexus 9K/7K/5K/2K Series of switches)
Wireless LAN technologies Cisco
Application Load balancers F5 Big IP LTM/GTM or Citrix netscaler which includes:
Understanding of SNATs, SSL Offloading, Persistence
Should have worked on applying & configuring Health monitor on Pool/Servers
Should have experience in customizing Application Delivery with iRules and Local Traffic Policies
Modifying Traffic with Profiles
Configuring High Availability
Must have hands on experience to upgrade software image/ Applying Hotfix
Network Management tools Infoblox, Net Scout, Dynatrace, Splunk, Solar winds
Hands on working on GTM would be a plus
Excellent communication and presentation skills.
Must be able to clearly communicate with the customer and be able to present solutions to customers
Must be open for 24×7 availability.
Candidate must be authorized to work in the U.S. We are unable to sponsor work visas at this time.
HCL Technologies (HCL) empowers global enterprises with technology for the next decade today. HCL s Mode 1-2-3 strategy, through its deep-domain industry expertise, customer-centricity and entrepreneurial culture of ideapreneurship enables businesses to transform into next-gen enterprises.HCL offers its services and products through three lines of business – IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products & Platforms (P&P). ITBS enables global enterprises to transform their businesses through offerings in areas of Applications, Infrastructure, Digital Process Operations, and next generation digital transformation solutions. ERS offers engineering services and solutions in all aspects of product development and platform engineering while under P&P. HCL provides modernized software products to global clients for their technology and industry specific requirements. Through its cutting-edge co-innovation labs, global delivery capabilities, and broad global network, HCL delivers holistic services in various industry verticals, categorized under Financial Services, Manufacturing, Technology & Services, Telecom & Media, Retail & CPG, Life Sciences, and Healthcare and Public Services.As a leading global technology company, HCL takes pride in its diversity, social responsibility, sustainability, and education initiatives. As of 12 months ending on September 30, 2019, HCL has a consolidated revenue of US$ 9.3 billion and its 147,123 ideapreneurs operate out of 44 countries. For more information, visit www.hcltech.com
Associated topics: infrastructure, ip, maintain, maintenance, satcom, satellite, system engineer, system specialist, system technician, technician
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