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Spanish Bilingual Customer Service Representative (Glendale Luke Afb)

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Website TTEC

We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Inbound Customer Service Representative – Spanish with TTEC in Phoenix, AZ.

This position requires you live within the Phoenix Metropolitan area, including areas such as Scottsdale, Phoenix, Peoria, Glendale, Sun City, Anthem, and surrounding areas. When we are able to return to normal operations, this will also shift from a work from home environment back to our location.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business and it’s more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

As a TTEC Customer Experience Champion, You’ll Enjoy

Fun, talented and witty teammates

Knowledgeable, encouraging, and present leadership

Family-friendly environment

Free-spirited, theme-based employee events

Career-growth and lots of learning opportunities for aspiring minds

And yes all the competitive pay and benefits you’d expect

Why You? What You Bring

Bilingual in English and Spanish

1 year of customer service experience

Ability to adapt and excel in a fast-paced work environment

High school diploma or equivalent is the minimum and with education more is better

Handy with MS Windows and other computer applications

The passion and drive to make a difference

What You’ll be Doing

As a Bilingual Inbound Customer Service Representative – Spanish, you’ll ensure that the organization is meeting the customer’s requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company’s business needs in perspective.

If you’re a military veteran, active duty guard or reserves, or a military spouse

We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don t take our word for it check out some our women in leadership and diversity awards on TTECjobs.com.

#ttectop

Primary Location: US-AZ-Phoenix

Job: _Customer Care Representative

Associated topics: associate, call center, call center specialist, clerk, customer service representative, intern, phone, service specialist, system support, technical support

Tagged as: Associate, Call Center, Call Center Specialist, Clerk, Customer Service Representative, Intern, Phone, Service Specialist, System Support, Technical Support

To apply for this job please visit www.jobs2careers.com.


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