Supervisory IT Specialist

This vacancy is advertised under 2 different announcements. Please read the ‘Who May Apply’ section carefully to determine your eligibility. If you are not eligible under this announcement, please see 24-DITD-12350927-ST-EB. Specialized Experience: For the GS-15, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-14 in the Federal service. Experience for this position includes: Developing architecture, secure configuration standards, policies, and procedures for infrastructure components (e.g. cloud, desktop, server, and mobile IT solutions); serving as subject matter expert on projects/initiatives to deliver digital products/services and/or conducting technology evaluations, making architectural decisions, and integrating systems; implementing Continuous Integration and Continuous Delivery for IT systems; and migrating applications to cloud and managing systems in the cloud. AND IT-related experience demonstrating each of the four competencies listed below. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Education cannot be substituted for experience at this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.