Showing page 1 of 2 matching jobs
ROOM ATTENDANT
  Posted 2 weeks ago    Aloft Miami Airport    Miami, FL

Overview Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.Responsibilities - Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. - Adhere to cleaning procedures and instructions for use of cleaning agents. - Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. - Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. - Push and pull vacuum throughout entire room and empty trash. - Replenish amenities, linens, and supplies in guest room. - Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.

Source: Talroo

FRONT DESK AGENT
  Posted 2 weeks ago    Aloft Miami Airport    Miami, FL

Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences.Responsibilities - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. - Verify and imprint credit cards for authorization using electronic acceptance methods

Source: Talroo

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