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CALL CENTER SUPERVISOR (NY)- ASPEN DENTAL
  Posted 3 days ago    Aspen Dental    New York, NY

Call Center Supervisor (NY)OverviewAs a Call Center Sales Supervisor, you will be expected to be a subject matter, problem-solving expert while serving as a coach, trainer, and mentor for sales agents. The Call Center Sales Supervisor is expected to model appropriate behaviors/skills and be able to identify those characteristics to train and coach.Responsibilities Supervise a team of sales agents, offering guidance and support while monitoring their performance and productivity.Supervisor is responsible for delivering on and improving team KPIs and Agent performance. Actively participate in interviewing, hiring, onboarding and termination processesProvide ongoing, timely employee reviews and documentation.Establish a high standard for productivity, quality, and customer experience.Manage daily activities of agents and uphold professional and ethical marketing practices.Maintai

Source: Talroo

CALL CENTER REPRESENTATIVE - REMOTE (UT)- ASPEN DENTAL
  Posted 3 days ago    Aspen Dental    Salt Lake City, UT

Call Center Representative - Remote (UT)OverviewWith more than 800 offices across 42 states, Aspen Dental continues to expand and grow every week in order to help millions of patients get the care they need, today.In order to accommodate patient demand and organizational growth, Aspen Dental Management, Inc. (ADMI), the dental support organization that provides business support to every Aspen Dental office, is looking for enthusiastic, dedicated and driven individuals who want to join a thriving organization, right from their own home!In an effort to best protect all of our employee and staff during this time, our full-time and part-time opportunities are now work-from-home. Virtual training classes begin soon so don't miss your chance to say YES to a career with Aspen Dental and make an impact in people's lives. You'll play a key role in helping offices streamline and consolidate practice efficiency, making it easier for dentists to focus

Source: Talroo

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