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FRONT DESK SUPERVISOR
  Posted 1 week ago    Embassy Suites San Francisco Airport    San Francisco, CA

At the Embassy Suites San Francisco Airport, we strive for delivering excellent customer service with each and every guest interaction. We are looking for talented individual who is very passionate to "Make A Difference" in our guest' lives while they are staying with us. What will I be doing? As a Front Desk Supervisor, you report to the Director of Operations and your main roles and responsibilities are essentially specific to the following: - Oversee and manage the front desk operations by completing a checklist of important daily tasks, determining room/rate availability and make decisions in the best interest of the hotel - Authorize revenue allowance to remedy guest problems - Provide excellent guest service, guidance and leadership to ensure consistent customer service - Assign and instruct team members in details of daily tasks - Monitor lobby traffic to make staffing adjustment accordingly

Source: Talroo

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