Website Naval Air Systems Command
Your resume must demonstrate one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. 2. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to demonstrating the four competencies above, your resume must demonstrate at least one year of specialized experience at or equivalent to the (DS-03=GS 09/10) pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate some or all of the following: Managing customer relationship portfolio management tasking to include Business Agreements relative to induction to sustainment of any IT requirements. Leading customer requirement meetings to onboard and architect customer solutions. Leading rate development and service definition for fiscal year services and agreements. Developing business plans for service delivery approval and funding. Managing the Command ELA program. Managing asset lifecycle for Department asset program in support of purchase, receiving, processing, and tracking. Leading operational efforts to align Department programs with Command policy and procedures. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
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