DS-05: Your resume must demonstrate at least one year of specialized experience at or equivalent to the DS-04 pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate some or all of the following: 1) Managing and administering network infrastructures including routing, switching, security boundaries, proxies, and monitoring appliances; 2) Demonstrating expertise in networking technologies such as Cisco Certified Network Associate (CCNA), Aruba Networks, Juniper, etc.; 3) Reviewing configurations and troubleshooting network services issues. Your experience must also reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. DS-04: Your resume must demonstrate at least one year of specialized experience at or equivalent to the DS-03 pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate some or all of the following: 1) Demonstrating knowledge of network infrastructure; 2) Managing and administering network infrastructures including routing, switching, security boundaries, proxies, and monitoring appliances; 3) Reviewing configurations and troubleshooting network services issues. Your experience must also reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.