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Computer Assistant

Full Time

Website Commander, Navy Installations

Skill in supporting Windows 7 and 10 as well as Mac OSX 10.9 and above in a heterogeneous environment. Knowledge of computer servers and workstations, as well as printers, fax, copy machines and phone systems. Ability to take direction well and request assistance when needed. Ability to evaluate issues and use discretion in recognizing priority issues and escalate accordingly. Ability to apply customer support principles, in order to appropriately receive, respond to, and resolve help desk calls. Ability to maintain strict confidentiality standards and successfully pass a background check to maintain a position of trust. Ability to communicate effectively both orally and in writing. One year of specialized experience (e.g. IT related, POS/Business System Implementation, support experience, technical experience supporting windows desktops and servers) working in The IT field. AND one of the following Qualifications 4 year degree from accredited university in Computer Applications, Computer Engineering, Computer Forensics, Computer Information Systems, Cyber Security, Information Technology, Software Development or other related field. OR Training in one of the following topics CIN A-531-0767 Tactical Computers and Network Operator, CIN J-3B-0440 IP Basic, CYBR 1005 Security Essentials, NEC 737A Naval Tactical Command Support System II Manager, NEC 745A Information Systems Technician, or other related training. OR CompTIA A+ ce, CompTIA Network+ ce, Systems Security Certified Practitioner (SSCP), or other related certifications.

Tagged as: Assistant, Computer

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