FOR GS-11: For Non-Federal employees. I have one year of specialized experience equivalent to the next lower grade level (GS-10) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: 1) Applying customer service experience by fielding calls to provide project updates, conveys safety, urgency of building matters and security on a daily bases; 2) Communicating orally and written technical information to facility customer on a daily bases; 3) Understanding construction drawings for all engineering disciplines; 4) Utilizing computer programs, Microsoft programs; 5) Evaluating existing conditions and make recommendations for building systems repairs and new construction and; 6) Building an alliance and collaborate with other departments within the Public work business line and building tenants. For current Federal employees: I have one year of specialized experience equivalent to the next lower grade level (GS-09) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: 1) Coordinates all maintenance services for assigned facilities; 2) Developing graphs, charts, and other visual presentation aids covering program performance, fund utilization, and budgetary requirements; 3) Identifying, classifying, prioritizing, and estimating maintenance and repair work; 4) Identifying and developing restoration projects to restore facilities damaged by inadequate sustainment, excessive age, disaster, fire, accident, or other causes. FOR GS-10: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Coordinates all maintenance services for assigned facilities; 2) Developing graphs, charts, and other visual presentation aids covering program performance, fund utilization, and budgetary requirements; 3) Identifying, classifying, prioritizing, and estimating maintenance and repair work; 4) Identifying and developing restoration projects to restore facilities damaged by inadequate sustainment, excessive age, disaster, fire, accident, or other causes. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-TECH. https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0800/engineering-technical-series-0802/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.