Website STRATEGIC SYSTEMS PROGRAMS (SSP)
To qualify for GS-09
Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: performing IT work by monitoring system performances, troubleshooting problems and making recommendations to maintain the functionality of database. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving.
Attention to Detail – Maintain database operations
Customer Service – Use database management tools and utilities in monitoring, optimizing, and managing assigned databases.
Oral Communication – Provide information and assistance to customers; oral and written communication techniques
Problem Solving – Troubleshoot problems by identifying the most likely problem sources and recommend solutions. To qualify for GS-11
Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: performing IT work evaluating existing or emerging database technologies including providing recommendations to enhance the availability, reliability and security in the delivery of data Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving.
Attention to Detail – Maintain database operations
Customer Service – Manage customer information technology (IT) systems or database technologies to support organization’s mission.
Oral Communication- Provide information and assistance to customers; oral and written communication techniques.
Problem Solving – Troubleshooting, modifying and mitigating complex problems to improve IT systems and minimize impact to critical customer services and project goals. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
To apply for this job please visit www.usajobs.gov.