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Information Technology Specialist INET, PD23R123 – Office of Communications

Full Time

Website Health Resources and Services Administration

THESE QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE: 04/12/2024 Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. To qualify for this position, you must possess IT related experience and/or training that demonstrates that you possess each of the following four competencies: 1. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. 2. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Quality Ranking Factor(s): Quality Ranking factors are knowledge, skills, or abilities that are highly desired by the hiring manager, though not required. Applicants who certify that they have obtained Drupal 10 certification will be ranked higher than applicants who have not obtained the certification. Applicants must certify they have obtained the certificate in the application questionnaire AND upload proof of certification in the Supporting Documents section of the online application, in order to obtain credit for possession of the QRF (Quality Ranking Factor). Applicants who have not obtained the certificate(s) will not be rated ineligible solely due to failure to possess the QRF. AND In addition to the above OPM requirements, in order to qualify for these positions, your resume must clearly demonstrate that you have one full year of minimum qualifying specialized experience comparable in difficulty and responsibility to the grade levels listed below in the federal service. MINIMUM QUALIFYING SPECIALIZED EXPERIENCE is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, an applicant’s one full year of specialized experience must demonstrate the knowledge, skills, and abilities necessary for successful job performance. GS-14: Your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience comparable in difficulty and responsibility to at least the GS-13 level in the federal service. Examples of minimum qualifying specialized experience equal to the GS-13 level include performing the following types of tasks on a regular and recurring basis: Developing, and executing custom modules and applications that serve multiple platforms (web, mobile, tablets) to create content for an organization. AND Ensuring compliance with information systems security requirements, processes and guidelines to protect an organization’s web content. Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. Applicants whose resumes clearly demonstrate the required minimum qualifying specialized experience will be evaluated based on the occupational assessment competencies listed below. A competency is defined as a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions. WEB DEVELOPMENT – Knowledge of creating, building, and maintaining websites and web applications that run online on a browser. INFORMATION SYSTEMS SECURITY – Ensures the confidentiality, integrity, availability, reliability, and non-repudiation of the organization’s information contained in and transmitted from systems and networks by implementing security laws, regulations, policies, standards, and control techniques. PROJECT MANAGEMENT – Knowledge of the principles, methods, or tools for developing scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance. TO PREVIEW THE OCCUPATIONAL ASSESSMENT QUESTIONNAIRE, please click on the following link:

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