INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)

I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Testing and optimizing the functionality of systems, networks, and data. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Utilizing performance tuning methods to resolve infrastructure, software, hardware and network systems problems for customers. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: briefing managers or customers on the technical requirements for the design, development, and support of systems and networks. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Utilizing systems diagnostic tools to diagnose and recover failed systems. Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience participating in systems and network design and modifications to ensure the implementation of the appropriate systems security policies and CS controls. Experience assisting in the gathering, analysis, and preservation of evidence that is used in the prosecution of computer crimes and CS infractions; reporting the findings; and submitting the results for recommendations for corrective actions. Experience coordinating with IT personnel to develop and test the local CS Contingency Plan and Cyber Incident Handling Plan to ensure that confidentiality, integrity, availability, and recoverability of critical IS and data are achieved during and after an incident or disaster. Experience ensuring that all users have the requisite security clearances and assess security events to determine the impact and implementation of corrective actions. Experience conducting system security evaluations, audits, and reviews to ensure compliance with the Department of Defense (DOD) and the Department of the Navy (DON) policy and directives and identity vulnerabilities, risks, and protection needs. Experience assisting in developing policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.