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IT Specialist (INET)

Full Time

Website Office of Strategic Communication

For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-13 salary range starts at $99,916.00 per year in Kansas, MO; $108,008.00 per year in Atlanta, GA; $106,841.00 per year in Fort Worth, TX; $108,084.00 per year in Philadelphia, PA; $105,666.00 per year in Auburn, WA; $109,107.00 per year in Lakewood, CO; $109,732.00 per year in Chicago, IL; $110,798.00 per year in Boston, MA, $112,015.00 per year in Washington, DC; $115,118.00 per year in New York, NY; and $121,873.00 per year in San Francisco, CA. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-12 level in the Federal service as described below: IT SPECIALIST COMPETENCY REQUIREMENTS: Attention to Detail РThis skill is generally demonstrated by assignments where the applicant ensures that activities, services, or products reflect organizational goals and objectives. Customer Service РThis skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems. Oral Communication РThis skill is generally demonstrated by assignments where the applicant participates or represents the organization or clients at briefings, meetings, or conferences. Problem Solving РThis skill is generally demonstrated by assignments where the applicant evaluates the efficiency or effectiveness of organizational programs, projects, or operations. Specialized experience is defined as experience in planning, designing, and improving website content to support the customer journey and accomplish an organization’s strategic goals, including using various methods to research and analyze data and information to optimize the user experience. Experience must include using web design tools, web coding and human centered design practices to produce web content that is easy to understand and use, build momentum for programs, and deliver a seamless customer journey across all stakeholder audiences.

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